Privacy Policy

Ngarya respects your privacy. This policy applies to Ngarya Account, Kasivo, Cetivo, Farmivo, Aktivo, Lunivo, Rutivo, Catetno, and related Ngarya services.

Account information: name, email, password (stored in hashed form), and security preferences such as MFA.

Organization/business information: business name, workspace settings, team roles, and operational data you enter.

Usage data: activity logs, device/browser details, IP address, and usage metrics for security and service improvement.

Communications: customer support messages and service notifications you receive.

Authentication and account management.

Providing, operating, and improving service features.

Security, fraud prevention, and incident response.

Important service notifications and customer support.

Aggregate analytics to understand usage and system reliability.

Ngarya does not sell your personal data.

Information may be shared with infrastructure providers (hosting, database, email), payment providers (where applicable), and authorities when required by law or to protect rights and safety.

We require partners to process data only on our instructions and with reasonable safeguards.

You own the business data and content you upload or create in the services. Ngarya processes that data only to provide the services, meet legal obligations, and protect the platform.

We apply reasonable technical and organizational measures to protect data, including encryption in transit, access controls, and monitoring.

No system is completely risk-free. You are also responsible for using strong passwords and securing your devices.

Data is retained while your account is active and as needed for operations, security, and legal compliance.

After account deletion, some records may be kept for backup, audit, or legal obligations for a limited period.

You may update your profile, export data (where available), and request account deletion through service settings or by contacting us.

We will respond to reasonable requests in accordance with applicable law.

Information related to menstrual cycles, pregnancy, and personal health notes in Lunivo is treated as sensitive data.

Data is used only for app features (predictions, reminders, insights) and is not sold to third parties for marketing.

Lunivo is informational only. The app does not provide diagnosis, prescriptions, or medical treatment and is not a substitute for professional healthcare.

We use cookies for authentication, sessions, preferences, and analytics. Details are in our Cookie Policy.

This policy may be updated. The last updated date is shown on this page.

Privacy questions may be sent to [email protected].